{
  "is": "issue",
  "title": "Lookup errors",
  "createdAt": "2026-08-11 22:15:00 +0000 UTC",
  "permalink": "https://status.acoustid.org/issues/2026-08-11-lookup-errors/",
  "severity": "disrupted",
  "resolved": "true",
  "informational": "<no value>",
  "resolvedAt": "2026-08-11 22:21:00",
  "affected": ["API"],
  "filename": "2026-08-11-lookup-errors.md",
  "body": "\u003cp\u003eFingerprint lookups returned errors for about five minutes late on 11 August,\nafter a network switch failure at our hosting provider took one of our servers\noffline. Submissions were affected to a much smaller degree over the same\nwindow.\u003c/p\u003e\n\u003cp\u003eThe service recovered on its own and lookups have been working normally since\n22:21 UTC. Affected requests failed outright rather than returning a wrong\nanswer, so they can simply be retried. No data was lost.\u003c/p\u003e\n"
}