Delayed processing of submitted fingerprints →
Submitted fingerprints have been taking longer than usual to appear. Nothing has been lost — every submission was queued and is being processed in order.
Submission volume rose sharply from 4 to 6 October, peaking at roughly 500,000 in a day against a normal 280,000, which built up a queue of around 618,000. We have since increased the number of import workers, and the queue has been draining steadily.
Progress: