All systems operational
API Operational
Website Operational
Import Operational

Incident history


2026 (4)

July 27, 2026 at 1:45 PM

Ingest database migration

Resolved after 1h 25m of downtime
July 26, 2026 at 8:50 PM

Delayed processing of submitted fingerprints

Resolved after 17h 51m of downtime
July 26, 2026 at 6:24 PM

Brief burst of API errors during database maintenance

Resolved after 2m of downtime
July 26, 2026 at 10:45 AM

API errors during database maintenance

Resolved after 20m of downtime

2021 (1)

March 2, 2021 at 3:00 PM

All AcoustID services are unavailable

Resolved after 69h 0m of downtime

2020 (2)

January 24, 2020 at 7:24 AM

App DB Connection Errors

Resolved after 4m of downtime
January 22, 2020 at 3:56 PM

Redis Down

Resolved in under a minute

2019 (2)

October 24, 2019 at 4:24 PM

Post-Migration Website Issues

Resolved after 70h 56m of downtime
October 24, 2019 at 4:24 PM

Import Stopped

Resolved after 139h 36m of downtime